Publications

Publications by Dorothy J. Della Noce

Books

Folger, J. P., Bush, R. A. B., & Della Noce, D. J. (Eds.) (2010). Transformative mediation: A sourcebook. Hempstead, NY: Association for Conflict Resolution & The Institute for the Study of Conflict Transformation.

Kimsey, W. D., McKinney, B. C., Della Noce, D. J., & Trobaugh, S. (2005). Mediator communication competencies: Problem solving and transformative practices (5th ed.). Boston, MA: Pearson Custom Publishing.

Refereed Journal Articles

Della Noce, D. J., Scheffel, D., & Lowry, M. (2014). Questions that get answered: The construction of instructional conversations on online asynchronous discussion boards. MERLOT Journal of Online Learning and Teaching, 10(1), 80-96.

Della Noce, D. J. (2012). Mediator style and the question of “good” mediation: A call for theoretical development. Negotiation and Conflict Management Research, 5(4), 396-402.

Della Noce, D. J. (2009). Evaluative mediation: In search of practice competencies. Conflict Resolution Quarterly, 27(2), 193-214.

Della Noce, D. J. (2008). Communicating quality assurance: A case study of mediator profiles on a court roster. University of North Dakota Law Review, 84(3), 769-822.

Della Noce, D. J., Antes, J. R., Bush, R. A. B., & Saul, J. A. (2008). Signposts and crossroads: A model for live action mediator assessment. Ohio State Journal on Dispute Resolution, 23(2), 197-230.

Della Noce, D. J. (2006). Experiencing the analytic value of transcription: An exercise for qualitative research methods. Communication Teacher, 20(1), 6-10.

Della Noce, D.J. (2004). From practice to theory to practice: A brief retrospective on thetransformative mediation model. Ohio State Journal on Dispute Resolution, 19(3), 925-935.

Della Noce, D. J. (2004). The beaten path to mediator quality assurance: The emerging narrative of consensus and its institutional functions. Ohio State Journal on Dispute Resolution, 19(3), 937-964.

Della Noce, D. J., Antes, J. R., & Saul, J. A. (2004). Identifying practice competence transformative mediators: An interactive rating scale assessment model. Ohio State Journal on Dispute Resolution, 19(3), 1005-1058.

Della Noce, D. J., Folger, J. P., & Antes, J. R. (2002). Assimilative, autonomous, or synergistic visions: How mediation programs in Florida address the dilemma of court connection. Pepperdine Dispute Resolution Law Journal, 3(1), 11-38.

Della Noce, D. J., Bush, R. A. B., & Folger, J. P. (2002). Clarifying the theoretical underpinnings of mediation: Implications for practice and policy. Pepperdine Dispute Resolution Law Journal, 3(1), 39-65.

Della Noce, D. J. (2002). Mediation theory & policy: The legacy of the Pound Conference. Ohio State Journal on Dispute Resolution, 17(3), 545-558.

Antes, J. R., Folger, J. P., & Della Noce, D. J. (2001). Transforming conflict interactions in the workplace: Documented effects of the USPS REDRESSTM program. Hofstra Labor & Employment Law Journal, 18, 429-467.

Della Noce, D. J. (1999). Seeing theory in practice: An analysis of empathy in mediation. Negotiation Journal, 15(3), 271-301.

Della Noce, D. J. (1997). What is a model for mediation practice? Mediation Quarterly, 15(2), 133-142.

Della Noce, D. J. (1997). Mediation and society in microcosm: Providing family mediation services to low-income families. Mediation Quarterly, 15(1), 5-12.

Book Chapters

Della Noce, D. J. (2010). Shifts, fractures, and supports: A communication perspective on conflict transformation.  In J. P. Folger, R. A. B. Bush, & D. J. Della Noce (Eds.), Transformative mediation: A sourcebook (pp. 145-164)Hempstead, NY: The Association for Conflict Resolution & The Institute for the Study of Conflict Transformation.

Della Noce, D. J., & Prein, H. C. M. (2010). The case for transformation: A review of theoretical and empirical support. In J. P. Folger, R. A. B. Bush, & D. J. Della Noce (Eds.), Transformative mediation: A sourcebook (pp. 93-124)Hempstead, NY: The Association for Conflict Resolution & The Institute for the Study of Conflict Transformation.

Della Noce, D. J., Bush, R. A. B., & Folger, J. P. (2006). Considerazioni sui presupposti teorici della mediazione: Implicazioni pratiche e politiche. In L. Luison (Ed.), La mediazione come strumento di intervento sociale: Problemi e prospettive internazionali (pp.37-57). Milano, Italy: FrancoAngeli. (Revision and translation of previously published work for an Italian/international audience.)

Della Noce, D. J. (2001). Mediation as a transformative process: Insights on structure and movement. In J. P. Folger &  R. A. B. Bush (Eds.), Designing mediation: Approaches to training and practice within a transformative framework (pp. 71-95). New York: Institute for the Study of Conflict Transformation.

Della Noce, D. J. (2001). Recognition in theory, practice and training. In J. P. Folger & R. A. B. Bush (Eds.), Designing mediation: Approaches to training and practice within a transformative framework (pp. 96-111). New York: Institute for the Study of Conflict Transformation.

Della Noce, D. J., Bush, R. A. B. & Folger, J. P.  (2001). Myths and misconceptions about the transformative orientation. In J. P. Folger & R. A. B. Bush (Eds.), Designing mediation: Approaches to training and practice within a transformative framework (pp. 50-54). New York: Institute for the Study of Conflict Transformation.

Other Publications

Della Noce, D. J. (2011). Case commentary: Autonomy and the emotions. In E. Waldman (Ed.), Mediation Ethics: Cases and Commentaries. San Francisco: Jossey-Bass.

Della Noce, D. J. (2009-2010). Featured Column: Communication Insight. In ConflictInzicht. The Netherlands: Uitgeverij StiliNovi.

Della Noce, D. J. (2008). The promise of mediation: My ten most influential books. Tijdschrift Conflicthantering Boekenspecial. Rotterdam: Netherlands Mediation Institute.

Della Noce, D. J., Antes, J. R., & Saul, J. A. (2003). Mediator certification: Frequently asked questions. Available from the Institute for the Study of Conflict Transformation.

Della Noce, D. J., Antes, J. R., & Saul, J. A. (2002). Identifying competence in transformative mediators: A provisional summative assessment process. A working paper prepared for the 2002 Symposium of The Institute for the Study of Conflict Transformation: “Assuring Mediator Quality: What are the Alternatives?” New York: The Institute for the Study of Conflict Transformation.

Folger, J. P., Della Noce, D. J., & Antes, J. A. (2001). A Benchmarking Study of Family, Civil and Citizen Dispute Mediation Programs in Florida. Research commissioned by Florida’s Dispute Resolution Center. Available from the Institute for the Study of Conflict Transformation and the Florida Dispute Resolution Center.

Della Noce, D. J. (2001). Transformative mediation: An annotated bibliography.  New York: Institute for the Study of Conflict Transformation.

Della Noce, D. J. (1999). Mediation policy: Theory matters. Mediation News, 18(4). Lexington, MA: Academy of Family Mediators; reprinted in Virginia Mediation Network News, 6 (2), 4-5; Pennsylvania Council of Mediators Report (Summer), 6-7; others.

Della Noce, D. J. (1999, Spring). Transformative mediation: Addressing misconceptions. WAM Newsletter, 5-6. Madison, WI: Wisconsin Association of Mediators.

Della Noce, D. J. (1997, June). Mediation could be the practice of law; but it doesn’t have to be. NIDR Forum. Washington, DC: National Institute for Dispute Resolution.

ADR Procedures Manual (1995). Supreme Court of Virginia, Department of Dispute Resolution.